Looking to join an exciting industry and organization that is at the forefront of the next Tech industry transformation? The transformation that is occurring within the tech industry is being accelerated by the maturity and rapid adoption of cloud computing. This rapid adoption across organizations is changing the needs and expectations of customers in the partnership with their vendors. If you enjoy using technology creatively, overcoming complex technical challenges, and working as part of a t...

Overview Looking to join an exciting industry and organization that is at the forefront of the next Tech industry transformation? The transformation that is occurring within the tech industry is being accelerated by the maturity and rapid adoption of cloud computing. This rapid adoption across organizations is changing the needs and expectations of customers in the partnership with their vendors. If you enjoy using technology creatively, overcoming complex technical challenges, and working as pa...

Are you ready to be part of the Cloud Movement and join a team of the world’s best Microsoft Dynamics 365 trouble-shooters to enable the success of the Microsoft’s ERPs on the Cloud? In Customer Service and Support at Microsoft, you will have a chance to solve technically complex problems in a fast-paced, high-growth product area. As a trusted advisor to our customers and partners, you will have influence over the implementation and administration of multi-million-dollar configurations. Expect t...

The IIS/ASP Support team will be responsible for delivering support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues. Responsibilities • Communicate with Microsoft enterprise customers via telephone,...

Do you want to join an elite and distinguished team? Do you like complex challenges? Are you passionate about working directly with Microsoft customers and partners to help them accelerate their transformation towards a digital transformation organization?    If so, the Support Escalation Engineer position in the Microsoft Customer Service and Support Organization is a unique career opportunity for you!   We are a diverse team who is proud to shape future technologies and deliver industry-leadin...

Developer. Communicator. Collaborator. Debugger. Mentor. Teammate. If these words aptly describe you, then Microsoft is looking for people like you – people with deep technical skills, who like to live on the cutting edge, and who work well with others and can help solve complex programming problems. This is an opportunity for you to be constantly challenged as the Developer Platforms expand to help software developers be part of the evolution of Azure and cloud support services and enable them ...

As cloud goes main stream, Azure leads the way. Azure's continued success depends on providing customers a world class support experience. Love services, support in the cloud? Customer obsessed? Data Driven? Collaborator? Communicator? Troubleshooter? Debugger? Then come & join ARR team to Lead, Serve, and Make the Difference. Azure Rapid Response (ARR) team is OneService Team Award winner and a true global team staffed in America, Asia, and EMEA. We provide end-to-end Azure solution sup...

Customer Service & Support • Do you want to empower every person and every organization on the planet to achieve more? • Do you want to work in an open and inclusive environment where diverse perspectives are celebrated? • If you love talking to and learning from customers and are excited about working with brilliant technical minds, we want to talk to you. In Customer Service and Support, we are focused on how we can Empower, Help, and Advise Microsoft customers. We engage in solving comple...

Overview Looking to join an exciting industry and organization that is at the forefront of the next Tech industry transformation? The transformation that is occurring within the tech industry is being accelerated by the maturity and rapid adoption of cloud computing. This rapid adoption across organizations is changing the needs and expectations of customers in the partnership with their vendors. If you enjoy using technology creatively, overcoming complex technical challenges, and working as pa...

A Support Engineer Professional is responsible for providing quality support for Microsoft Windows Server with a high degree of customer satisfaction; provide responsive and reliable technical solutions and information to Microsoft customers. Responsibilities • Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service in regard to finding solutions for technically complex problems identified in Microsoft products. • Solve highly com...

Are you interested in the cloud business? The Windows Azure Platform is strategic to Microsoft enabling customers, ISVs, and Microsoft IT to develop, test, and deploy solutions in the cloud to take advantage of economies of scale, reliability, globally distributed data centres, and generally reduce the effort of managing dedicated IT infrastructure. Azure is a growing leader in the cloud market with Azure Support enabling customer success and providing a key differentiator when customers make bu...

Interested in Azure Cloud security support? Then come join the CSS Security team at Microsoft as a security support engineer responsible for learning and supporting these cutting-edge security products: Azure Security Center Azure Sentinel (ASI)* Azure Security of Things* Azure Storage Advance Threat Protection* Cosmos DB Advance Threat Protection * Your Profile and The Position As a security support engineer, you will be an elite member of a customer facing security support team working on reso...

The SQL Support team will be responsible for delivering SQL Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues. Responsibilities • Communicate with corporate customers via telephone, ema...

Microsoft Teams is an Office 365 flagship product redefining collaboration and communication industry, and empowering businesses, EDU and GOV organizations to lead digital transformation. Microsoft Teams has been the fastest growing Commercial Service in Microsoft’s history and gained very positive reaction from the industry and strong support from Microsoft executives resulting in massive investments in ensuring Teams’ Enterprise, EDU and Gov readiness.   We are looking for a PM2 to address Adm...

Microsoft India Global Technical Support Centre (GTSC)   Microsoft GTSC was established in October of 2003 in India, it is part of Microsoft’s Customer Service and Support (CSS) organization which has locations throughout the Americas, EMEA, Asia Pacific and Greater China.    Microsoft’s CSS organization supports over 170 Microsoft products which range from the Consumer to Enterprise customer segments. This includes the MSN and Home and Entertainment products as well as the more deeply technical...

Are you a great Software Engineer? Are you interested in working on a product that ships new features every week? Do you like working on technology problems which impact people on a global scale? Microsoft Teams is a new application in the Office365 family. We believe the modern workspace is underserved by the existing software solutions and we are building Microsoft Teams, the new, truly modern collaboration and productivity hub for the workspace. Microsoft Teams is also a platform for ISVs to ...

Microsoft Teams is an Office 365 flagship product redefining collaboration and communication industry, and empowering businesses, EDU and GOV organizations to lead digital transformation. Microsoft Teams has been the fastest growing Commercial Service in Microsoft’s history and gained very positive reaction from the industry and strong support from Microsoft executives resulting in massive investments in ensuring Teams’ Enterprise, EDU and Gov readiness.   We are looking for a Senior PM to addre...

Support Engineers provides an excellent technical support experience to our Enterprise customers both on premise and in the cloud. From problem identification to full resolution, we own and handle technical customer issues. Experience in this role will provide great opportunities to interact with beta versions, collaborate with product group teams and improve future versions of Microsoft products as a subject matter expert. At Microsoft, we share knowledge, experiences, and resources to help eac...

Are you a great technical leader? Are you interested in creating brand new productivity experiences for enterprise workgroups? Are you interested in creating groundbreaking user experiences in Microsoft Office 365?   Are you interested in leading a team to deliver product features that ship every week? Do you like working on technology problems which impact people on a global scale?  Microsoft Teams is a new application in the Office365 family. We believe the modern workspace is underserved by t...

The SQL Support team will be responsible for delivering SQL Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues. Responsibilities • Communicate with corporate customers via telephone, ema...